When you have a minor illness or injury, you need fast, reliable answers to make the best healthcare decisions for you and your family. Welcome to the Hendrick Urgent Care patient resource page. Reviewing our urgent care FAQs is the quickest way to understand the comprehensive services we provide at our Abilene and Brownwood locations. We are committed to delivering prompt, professional and compassionate medical care when you need it most.
Find direct answers to your most pressing healthcare questions below. If you need immediate assistance, please walk into one of our clinics or use our online check-in tool to save your spot in line.
Should I go to primary care, urgent care or the emergency room?
Choosing the right facility saves you time and ensures you get the appropriate level of care. Go to the emergency room for life-threatening situations, such as chest pain, severe head injuries, or uncontrolled bleeding. Visit your primary care provider for routine physicals, chronic disease management and long-term health planning. You should visit Hendrick Urgent Care for non-life-threatening illnesses and injuries that need immediate attention, such as sprains, minor cuts or sudden fevers.
What conditions are treated at an urgent care?
As you read through these urgent care FAQs, you will discover that we treat a wide variety of minor, non-emergency conditions. Our skilled providers routinely diagnose and treat colds, the flu, ear infections, strep throat, minor burns, sprains, simple fractures and allergic reactions. We also offer occupational medicine and COVID-19 testing.
Does your urgent care do stitches?
Yes, we provide stitches for minor cuts and lacerations. If you have a deep cut that will not stop bleeding after applying direct pressure, our clinicians can carefully clean, close and bandage the wound to promote proper healing.
Does your urgent care do X-rays?
Yes, we are fully equipped with on-site digital X-ray technology. This allows our medical team to quickly and accurately diagnose simple bone fractures, joint dislocations and severe sprains during your visit.
Can your urgent care prescribe antibiotics?
Yes, our providers can prescribe antibiotics when they are medically necessary. If we determine that your symptoms are caused by a bacterial infection, we will send a prescription directly to your preferred pharmacy for your convenience. We do not prescribe antibiotics for viral infections like the common cold.
Does your urgent care do STD/STI testing?
Yes, we offer confidential STD and STI testing at our clinics. Our staff provides a secure, judgment-free environment where you can get the testing, diagnosis and treatment you need to protect your health.
Can your urgent care give IV fluids for dehydration?
Yes, we can administer IV fluids to treat dehydration. If you are experiencing severe dehydration due to a stomach virus, vomiting or excessive heat exposure, our team can safely replenish your fluids and help you feel better quickly.
Can I go to your urgent care without insurance?
Absolutely. We believe high-quality healthcare should be accessible to everyone. If you do not have health insurance, we offer affordable self-pay options, including a 25% discount for uninsured patients at all of our locations.
Does your urgent care take Medicaid?
Currently, Hendrick Urgent Care is not contracted with Medicaid. However, we welcome all patients and offer a simple self-pay flat rate of $180 for those who are uninsured or out-of-network, ensuring you still receive excellent care without hidden fees.
Does Hendrick Urgent Care offer pediatric urgent care services?
To wrap up our urgent care FAQs, yes, we proudly offer pediatric services. We treat children who are three months of age and older. Our kid-friendly clinics and compassionate providers ensure your little ones receive the best possible care when they are feeling under the weather.
Have More Questions About Our Services?
At Hendrick Urgent Care, our mission is to deliver accessible, high-quality medical care, whether you have questions about our services or need treatment for a minor illness or injury. If you have any further questions or if your concern wasn’t addressed here, our friendly staff is ready to help. Visit one of our convenient locations in Abilene or Brownwood, or contact us directly for more information. Your health and peace of mind are our top priorities. Trust Hendrick Urgent Care for expert care, every day.